Global Service Delivery
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HSBC Technology and Services

Welcome to HSBC Technology and Services (HTS), a pivotal part of the HSBC Group which seamlessly integrates technology platforms and operations with an aim to re-define customer experience and drive down unit cost of production.


HTS provides solutions which connect people, devices and networks across the globe and combine domain expertise, process skills and technology to deliver unparalleled business value, thereby enabling HSBC to stay ahead of competition by addressing market changes quickly and developing profitable customer relationships.


Global Service Delivery

Global Service Delivery (GSD) is an integral part of HSBC Technology and Services and delivers world-class services for HSBC's customers across Retail Banking & Wealth Management; Commercial Banking; Global Banking and Markets; and Global Private Banking.


We have a diverse talent pool that anticipates and understands the needs of HSBC's customers globally and operates through a network of 19 Group Service Centres across Europe, the Asia Pacific & the Middle East. The Group Service Centres play a key role to deliver a consistent customer experience and drive customer advocacy for HSBC by creating a seamless service delivery proposition.

We believe that our people are our biggest asset. We are committed to fostering an environment of continuous learning and professional development to help our people lead & grow . Our people work with some of the best minds & best-in-class processes in the industry, globally . We invite talented individuals to build exciting careers with us.